Warranty & Maintenance

Condition:

All AGESTAR products are warranted in accordance with warranty terms.

Diesel Generator Set Sector:

Warranty for at least 1000 hours operation and 12 months from date of dispatch whichever date occurs the sooner.

Fast Response time

AGESTAR service agent will respond quickly to your requirement for repairing damages under warranty and reasonable time when needed to repair the damages.

Damages not in Warranty Coverage：

-Damages caused by accidents, improper operation or unauthorized modification will not be deemed applicable for warrantee coverage. Force majeure such as earthquake, lightning strike, fire, flood, war or other disasters is not applicable for warranty service. -Damages caused by modification, replacing spare parts, changing the canopy, engine, alternator, base fuel tank. The running time cannot be read
-Damages caused by insufficient maintenance or improper repair by unauthorized service agent.
-Damages caused by transportation, improper installation, or unauthorized repair Accessories or products are used in violation of the law or for obvious vicious purposes.
-Damages insufficient maintenance, gen-set not maintaining according to manual guide.
-Damages directly or indirectly caused by improper repair and consequent malfunctions and damages are not in the warranty coverage.
-Not able to provide required AGESTAR product warranty documents
-Consumable item such as belt, battery, engine oil, antifreeze, anti-corrosion filters are not in the warranty coverage.
-Warranty does not include the economic loss or extra expenditure caused by gen-set.

Correct operation in accordance with operating manual, operators should also need to conduct regular inspection, adjustment and cleaning of all parts for smooth running and maintaining for the long service life of the machine. In addition, regular maintenance and repair is beneficial to preventing all the parts from early tear and wear.

Please consult with our customer service department at sales01@agestarem.com.

Electric Motor Sector:

Warranty for 12 months from date of dispatch.

Alternator Sector:

Warranty for 12 months from date of dispatch.

Remark:

A good maintenance schedule is the key to extending the products' lifetime. Maintenance and service should only be operated by qualified technicians. Records of this work should be kept to develop an efficient maintenance program.